What’s Your Plan?

January 4, 2010

What are your marketing  goals for 2010?  Do you have your marketing plan ready?  Is it on paper?  Many clients tell me they have a plan -  in their heads.  If you’re one of these people you’re setting yourself up for a fall.  Goals are only made real by writing them down.
Whether you use a [...]

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Putting The “Service” Back In “Customer Service” Posted by Sean Cohen

November 9, 2009

Offering stand-out service on the Internet isn’t as hard as it is rare. Take these simple steps towards old-style service in the digital age:

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Do Main Street Businesses Need A Web Presence?

September 17, 2009

True story:  I was in an independent bookstore recently.  One of those little tucked away stores down a side street.  You wouldn’t know about it unless someone told you about it.  It’s a store I could spend a whole day in exploring the nooks and crannies, sitting cross-legged on the floor with my back to [...]

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Twitter And Increasing The Bottom Line For Small Business

July 27, 2009

I work with small businesses and storefront businesses that want to increase their bottom lines. One of the new marketing tools I encourage my clients to use is Twitter.

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